The Creation and implementation of a self-service solution in terms of ordering and managing customer services creation and the implementation of a self-service solution for ordering and managing customer services.
Since August 2021, UAB Tomegris has been involved in the implementation of a project which aims to create a self-service solution for customer orders, one in which customers can order the services they require, see status of their orders, and submit and receive various streams of information, including bills of lading (CRM) and invoices for services rendered. The project’s outcome will be a creation of a self-service solution software, which will be integrated into the company’s business management and accounting systems. In addition, the results of the activity will be installation and configuration of the self-service solution as well as training of employees. Furthermore, any software maintenance will be ensured for a period of thirty-six months from the point of installation.
UAB Tomegris will ensure the optimised use of time and resources in order to implement the project by achieving to the maximum extent those goals and results which have been set out for the project.
The project is being financed by the European Regional Development Fund as a measure of the European Union’s response to the COVID-19 pandemic.
The project’s name is the creation and implementation of a self-service solution for ordering and managing customer services.
Project manager: UAB Tomegris
Start of project implementation: 2nd of August, 2021
End of project execution: 10th of December, 2022
UAB Tomegris is a transportation and logistics services provider, one which has successfully been operating since 2003. This rapidly growing company is constantly expanding its activities, and doing its best to conform to the demands being raised by the combination of existing and new customers.
